FAQs
Shipping & Delivery
Nama ships everywhere. Free across India, and worldwide with shipping charges based on your country and product size.
Across the country, at no extra cost. Wherever you are in India, Nama ensures your furniture arrives safe and sound.
Good design takes time. Since we don’t mass produce, your order is delivered in about 3 weeks. Worth the wait, we promise.
No, our handcrafted pieces need specialized transport to ensure perfect delivery - quality takes time.
No extra cost. Every Nama piece comes with free delivery within India.
No, white glove delivery isn't available. However, our specialized team ensures careful handling and professional installation of all luxury pieces - craftsmanship deserves care.
Product Materials & Quality
Mostly iron, always iconic. Around 90% of our pieces are crafted in iron, finished with EPL Gold coating to keep them looking fresh and new.
Yes, indoors or out. Nama chairs are built to handle all conditions, from dining rooms to gardens.
Absolutely. Our furniture is crafted to endure heat, rain, or cold — design that doesn’t bow to the weather.
Our secret? EPL Gold. A coating that resists wear and keeps the shine intact.
Very. Our iron planters are built to last, rain or shine.
1 year warranty for indoor use only. Our EPL Gold coating is designed for interior luxury pieces with proper indoor care - elegance needs protection.
Yes. Moisture doesn’t mess with our craftsmanship — your furniture stays fresh.
We use Antique Glass. A touch of character, crafted into every luxury table.
Comfort & Design
Yes, dangerously so. You might just forget to get up.
19 Inches - designed for optimal comfort and elegance.
Yes, our luxury bar stools feature ergonomic back support.
Comfort by design. Every metal lounge chair is ergonomically crafted for long-lasting ease.
No, our bar stools come in standard luxury height.
Product Categories & Collections
Absolutely. The Fossil Coffee Table, for instance, pairs metal with antique glass in true Nama style.
Absolutely. From Balena to Pisa, our side tables finish strong in every sense.
Minimal, but mighty. The Rock n Roll Bar Trolley — your complete bar, on wheels.
Why many, when one is enough? Our Donut Mirror makes its own statement.
Of course. From the sculptural Turtle to the bold Barbell and timeless Fossil, we’ve got you covered.
We keep it iconic. Three consoles, drawn from our signature designs: Pisa, Scuba, and Fossil.
We don’t follow trends, we set them. Oom, Escalate, Hug, and Fossil — the modern coffee tables everyone’s talking about.
Customization & Personalization
Yes, the finishes and fabrics are customisable
Yes, we offer custom finishes for metal furniture - personalize your luxury.
No, our chandeliers come in curated luxury sizes - designed for perfect proportion.
Yes, custom colors available for metal outdoor chairs.
We choose not to - our curated collection represents perfected luxury.
No, our console tables come in signature luxury dimensions - crafted to perfection.
Pricing & Discounts
Yes, please contact our customer support.
We customized only color, prices will be changed if required otherwise remain same.
Yes, we offer a patronage fee.
Yes, we offer a patronage fee
Warranty & Returns
Built to last, backed by us. Our luxury furniture comes with a 1-year warranty on material and workmanship.
No, we do not offer returns. Since each piece is handcrafted and made to order, returns are not accepted.
For most luxury lighting fixtures, the standard warranty period is 1 year.
We don’t offer returns. Every luxury furniture piece is created with care to last a lifetime.
Yes, we provide 1 year warranty
Everything that matters. For 12 months, the quality of your furniture is fully covered.
It’s built in. Every piece carries a 1-year warranty — no extra steps needed.
Brand & Heritage
Yes. 100% Indian, designed and crafted right here at home.
At Nama, we find beauty in the everyday — a thumbprint, a barbell, a manta ray — and turn it into furniture that’s as fun as it is functional. Each piece is bold, handcrafted, rooted in Indian craft, and designed to stand apart. We don’t just make luxury furniture, we make conversation starters.
Yes — crafted by hand in Moradabad, where generations of artisans shape our vision.
Yes — our process begins and ends in India, entirely homegrown.
Product Availability & Stock
There is no displays but we can share the live images and video for the products
Not yet — but we’ll get there. For now, you can explore our full collection on our website or through select partner stores that carry Nama Home pieces.
Not all products are ready-to-ship. Depending on the piece, delivery can take anywhere between 2–6 weeks.
We don’t have our own flagship store yet—but we’re working on it. In the meantime, you can explore Nama pieces at select stockists and on our website.
No showroom just yet, but yes—you can discover Nama at our stockists in both Delhi and Mumbai.
You’ll find all our most-loved pieces in the Bestsellers section on our website—constantly updated with what everyone’s taking home.
Installation & Assembly
No, installation services aren't provided.
Most of our products dont require assembly - luxury arrives ready.
No, white glove installation isn't available as our pieces are crafted for easy placement.
Yes, where required - especially for lighting. Clear guidance for perfect results.
Care & Maintenance
Dust with soft cloth, Do not use glass or abrasive cleaners
Dust with soft cloth, Do not use glass or abrasive cleaners
Dust with soft cloth, Do not use glass or abrasive cleaners
Dust with soft cloth, Do not use glass or abrasive cleaners
Dust with soft cloth, Do not use glass or abrasive cleaners
Specific Product Inquiries
What’s special? It looks like it’s been here forever, yet it feels made just for now.
Yes! The O2 Chair breathes easy both indoors and under the open sky.
The Scuba Barstool takes a deep dive from our classic Scuba Side Table — reimagined higher, bolder, and made for conversations.
The weight capacity is 150 kg
Yes, our Turtle Chandeliers feature adjustable height - luxury adapts to your space.
It’s cast in solid aluminium — light in hand, strong in form.
The Barbell Chandelier stands out because it borrows its form from gym dumbbells — turning a symbol of strength into a piece of light
Online Shopping Experience
Yes, please contact our customer support team.
Payment & Financing
COD (Cash on Deliver) & 100% Advance (Online)
Yes, EMI options available so that you can invest in furniture comfortably
No additional charges.
Yes, international payments accepted - luxury knows no borders.
No, shop as much as you want.
No, hidden costs - what you see is transparency.
Sustainability & Ethics
Yes, we love our nature and ensure every creation shows environmental care.
Nama Home makes products that give a luxury look and feel, but at the same time are safe for the environment and long-lasting.